Privacy Policy

Overview

Privacy Policy

Last Updated: 22 October 2026

At Tripojunction, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit https://tripojunction.com/, contact us, or book travel services.

1. Information We Collect

Depending on your enquiry or booking, we may collect:

- Full name, email address, phone number, and residential location.

- Travel dates, destinations, preferences, and booking requirements.

- Traveller names, dates of birth, nationality, and passport information required to arrange travel.

- Booking details, payment status, transaction references, and invoices.

- Communications through WhatsApp, email, telephone, and website enquiry forms.

- Website usage information, such as device details, browser type, and cookies, where enabled.

2. How We Use Your Information

We use personal information to:

- Respond to enquiries and provide travel quotations.

- Process and manage holiday bookings.

- Coordinate accommodation, transfers, flights, and other travel services.

- Share necessary traveller information with relevant travel suppliers.

- Process payments, issue invoices, and manage refunds.

- Provide customer support and booking updates.

- Comply with legal, regulatory, accounting, and tax obligations.

- Send promotional communications where permitted by law and applicable consent requirements.

3. Sharing of Personal Information

We may share relevant personal information with:

- Hotels, resorts, airlines, and transfer providers.

- Destination management companies and travel service suppliers.

- Visa processing partners and relevant authorities where required.

- Authorised payment gateways and banking partners.

- Technology and customer-support providers assisting our operations.

- Government or regulatory authorities when legally required.

We do not sell customers' personal information to advertisers or unrelated third parties.

4. Payment Security

Online payments may be processed through authorised third-party payment gateway providers.

Payment card information is handled by the relevant payment service provider in accordance with its security standards and privacy practices.

Tripojunction does not require customers to share their card PIN, CVV, or online banking password through WhatsApp, email, or telephone.

5. Passport and Travel Document Information

Passport copies and other travel documents may be collected when necessary to process bookings.

Such information is used for legitimate travel-related purposes and shared only with relevant service providers or authorities as required.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, and improve the browsing experience. 

Where applicable, visitors can manage cookies through their browser settings or available website consent controls.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil travel services, maintain business records, resolve disputes, and comply with applicable legal obligations.

Information that is no longer required will be deleted, anonymised, or securely retained where legally necessary.

8. Data Security

We use reasonable administrative, technical, and organisational safeguards to protect personal information from unauthorised access, misuse, alteration, or disclosure. 

However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Your Privacy Rights 

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent where processing relies on consent.

Certain information may need to be retained for legal, accounting, fraud prevention, or booking-related purposes.

For privacy requests, please contact hello@tripojunction.com.

10. Third-Party Websites 

Our website may contain links to third-party websites, including resorts, airlines, and payment providers.

We are not responsible for the privacy practices of those independent websites. Please review their policies separately.

11. Policy Updates

We may update this Privacy Policy to reflect changes in our services, business practices, or applicable laws.

The latest version will be published on our website.

12. Contact Us 

For questions about privacy or personal information:

Tripojunction

Website: https://tripojunction.com/ 

Email: hello@tripojunction.com  

Phone: +91 92899 73677

 

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