Shipping and Exchange Policy

Last Updated: 22 October 2026

Tripojunction is a travel services business providing holiday packages, hotel and resort reservations, transfers, and related travel arrangements.

Our services are primarily delivered electronically. We do not ordinarily ship physical products.

1. Delivery of Travel Services

Upon successful payment and confirmation of a booking, relevant documents may be provided electronically, including:

- Booking confirmation emails.

- Hotel or resort reservation vouchers.

- Travel itineraries.

- Transfer confirmations.

- Flight tickets, where included in the booking.

- Payment receipts and invoices.

Documents are generally sent to the email address or WhatsApp number provided during booking.

2. Delivery Timeline

Booking confirmation timelines depend on the service purchased and the relevant supplier's confirmation process.

After the required payment is received, our team will process the reservation and communicate its status.

Confirmed travel documents will be shared once the relevant supplier has issued them.

Customers should not treat a payment acknowledgement or booking request as final supplier confirmation unless expressly stated.

3. Shipping Charges

As our services are delivered electronically, no physical shipping charges ordinarily apply.

Any exceptional physical document delivery, if specifically requested and offered, will be discussed separately.

4. Exchanges and Modifications

Travel bookings cannot generally be exchanged like physical products.

However, customers may request modifications such as:

- Changes to travel dates.

- Changes to hotel or resort accommodation.

- Room category upgrades or changes.

- Meal plan changes.

- Traveller detail corrections.

- Adjustments to transfer or other travel arrangements.

All modifications are subject to supplier approval, availability, applicable charges, and fare differences.

5. Non-Transferable Bookings

Certain reservations and travel tickets may be non-transferable or restricted to the named traveller.

Name changes or transfers are subject to supplier conditions and may not always be permitted.

6. Cancellation and Refunds

Cancellation and refund requests are governed by our separate *Cancellation and Refund Policy*, together with the specific terms of the booked services.

7. Incorrect or Missing Documents

If you receive an incorrect document or do not receive an expected confirmation, please contact our team promptly.

Email: hello@tripojunction.com  

Phone / WhatsApp: +91 92899 73677

We will review the matter and assist with the relevant supplier.

8. Contact Information

Tripojunction  

Website: https://tripojunction.com/  

Email: hello@tripojunction.com  

Phone: +91 92899 73677

Travel. Simplified. Elevated.